Return Policies

In-Store Purchases:

There are no cash refunds. Store credit or exchange only with receipt. Returns must be made within 30 days of purchase.

Mail Order Purchases:

Please contact us if you wish to return an item to us.

If you experience issues with the LP you’ve received, kindly send us a message and we will work to rectify the situation in the best possible manner.

We are NOT responsible for any lost or missing parcels. 

If a new item you have ordered is defective we can accept a return & provide a refund. 

The purchaser must pay the return shipping cost. You’ll be provided with a waybill and tracking number via the shop app, please contact Canada Post for updates.

Thank you,

Rick Roll Records Staff